FREQUENTLY ASKED QUESTIONS
Shipping Methods and Estimated Delivery Times:
We offer the following shipping methods for your convenience:
- Standard Shipping: Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 business days within the contiguous United States. Please allow additional time for deliveries to Hawaii, Alaska, and international destinations.
- Expedited Shipping: If you need your products faster, you can choose our expedited shipping option during checkout. Orders with expedited shipping are typically delivered within 2-3 business days.
Please note that delivery times may vary based on your location, product availability, and other factors. We do not guarantee delivery dates, but we strive to fulfill your order promptly.
Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of the products in your order, as well as the shipping destination. The shipping cost will be displayed during the checkout process for your review before you confirm your purchase.
Order Changes and Cancellations:
If you need to make changes to your order or cancel it, please contact our customer support team immediately. We will do our best to accommodate your request, but please be aware that once an order is processed, we may not be able to make changes or cancellations.
Address Accuracy:
It is essential to provide accurate shipping information, including your shipping address and contact details. Babybibi will not be
responsible for any shipping issues resulting from incorrect or incomplete address information.
Lost or Damaged Items:
In the rare event that your order is lost in transit or arrives damaged, please contact our customer support team within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.
What is your return policy:
All sales are final on SALE items. Our ultimate goal is your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, please let us know right away. In stock items are eligible for return within 30 days of purchase. Items must accompany proof of purchase and be in new, re-sellable condition. Custom items are not eligible for return.
Order Tracking:
After your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your delivery.